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conversation analysis
Conversation analysis (commonly abbreviated as CA) is an approach to the study of social interaction, embracing both verbal and non-verbal conduct, in situations of everyday life. As its name implies, CA began with a focus on casual conversation, but its methods were subsequently adapted to embrace more task- and institution-centered interactions, such as those occurring in doctors' offices, courts, law enforcement, helplines, educational settings, and the mass media. As a consequence, the term 'conversation analysis' has become something of a misnomer, but it has continued as a term for a distinctive and successful approach to the analysis of social interactions.
== History ==
Inspired by Harold Garfinkel's ethnomethodology〔Garfinkel, Harold (1967). Studies in Ethnomethodology. Englewood Cliffs NJ: Prentice Hall.〕 and Erving Goffman's conception of the interaction order,〔Goffman, Erving (1983). The Interaction Order. American Sociological Review 48:1-17.〕 CA was developed in the late 1960s and early 1970s principally by the sociologist Harvey Sacks and his close associates Emanuel Schegloff and Gail Jefferson.〔Schegloff, Emanuel (1992) Introduction. In Harvey Sacks, Lectures on Conversation (Vol.1: Fall 1964-Spring 1968). Oxford, Blackwell: ix-lxii.〕 Today CA is an established method used in sociology, anthropology, linguistics, speech-communication and psychology. It is particularly influential in interactional sociolinguistics, discourse analysis and discursive psychology.
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